State of the Sector 2021/22

This survey, from Criticaleye partner, Gallagher, asked 1,300 people working in internal communications and employee engagement to share their reality of working in the area.

In the current climate, planning is difficult. Two steps forward, three steps back, seems to be the ‘new-new-new’ normal these days. In an ever-changing world of possibility, what should be next on the internal communications priority list?

Key takeaways include:

Engaging people around purpose, strategy and values remains the number one priority for more than half (53 percent) of the world’s organisations.
57 percent of respondents felt internal communicators should be looking at developing their change management.
Expectations of people managers have increased substantially – but support for this group has not. People managers are one of the most critical communication channels in any organisation.

DOWNLOAD INSIGHT

Related Insights

Read, watch & listen to some of the latest thought leadership from our Community.

HR Director Research Results ...

This research, conducted at our HR Director Retreat, highlights the executive focus on business performance and ensuring the right leadership capabilities are in place to drive change and success. Key findings from C...

Steering Change at Rolls-Royc...

Sarah Armstrong, Chief People Officer at Rolls-Royce, talks to Senior Editor Bridgette Hall at Criticaleye about guiding the company’s workforce through transformation, focusing on skills and capabilities and her ...

The Inspiring Leaders Podcast...

Focused on what leaders should be prioritising over the next twelve months, advice for first-time CEOs and how Chairs in high-growth businesses can better support their CEOs. Key discussion points include: Pr...