Mark Palmer is the CEO of Gobeyond Partners (part of Webhelp), a market leader in customer experience, customer journey design and operations transformation.
Mark started his career in France working for Valeo (a CAC 40 automotive group) where he spent 9 years of his career. Mark started in production management, established a successful business improvement academy in Paris, became the Key Account Director for Japanese manufacturers in Europe and went onto run the UK Division. When he left Valeo, he was the global management development director.
Mark joined OEE Consulting in 2001 and became MD in 2008. From 2008 to 2018, the firm grew into a mid-tier player and quintupled in size - working with some of the UK’s best-known organisations. The business was sold to Webhelp in 2018. OEE then merged with Webhelp’s professional services business to form Gobeyond Partners. Mark has a degree in French and an MBA from Cardiff Business School.
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