Reconnecting with the Customer
Almost every organisation reaches a point where there is a disconnect between what they provide and what their customers want. It’s up to the CEO to solve that problem by driving changes that get the training and internal structures right so that products and services are delivered in a way that makes sense for those who are buying them.
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Titus Wouda-Kuipers
Criticaleye
Loveday Ryder
DVSA
Esther Duran
Cognizant
Matthew Blagg
Criticaleye
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