CAREERS

Based in our London office, reporting to the Associate Manager, the Associate role is a developmental position within the team focused on supporting the growth of the team in terms of new accounts, and the renewal and growth of existing ones.
 
It comprises a mixture of Pre-Sales and Account Management work, across our UK/Europe and/or Asia teams.
 
The pre-sales role is based on the research and identification of potential clients (typically professional service companies) for our Executive and Non-Executive programmes in UK/Europe as well as Asia. The focus of the role is to drive new business meetings for the team.
 
The account management side of the role is to support the delivery of service to our existing clients, working with the relevant Managers/Directors of each Account. The role is ultimately focused on, through excellent service delivery, securing repeat business from those accounts, as well as account growth.
 
Pre-sales/Business Development
 
Work with the Associate Manager and Commercial & Partnerships Director to:
 

• Identify, research and approach new target Partners
• Support on pitch meetings to potential new accounts, including sharing of sales documents, past (anonymous) delegate lists and proposals/contracts
• Retain contact with potential clients through frequent communication and sharing of Criticaleye content and news.
• Ensure all interactions and information are stored accurately and in a timely fashion on Salesforce.
• Achieve quarterly KPI targets

 
 
Account Management
 
Work with Account Managers/Directors to:
 

• Organise and coordinate regular meetings with the client-side account teams in the delivery of service – ensure these are all on Salesforce
• Manage the day-to-day logistics of account management in relation to, for example, events, peer-to-peer meetings, sharing of content, uploading of profiles and content, newsfeeds, liaison with editorial, briefing calls, etc
• Collaborate across the company with other functions and individuals
• Record all activities relating to each Partner to ensure regular reporting on delivery of agreement and ROI
• Coordinate with the Group Services team around, for example, social media posts, Partner branding and communications plans, up to date sales tools, content for microsites, sponsor profiles, etc
• Co-ordinate the delivery of welcome packs, project plans and post event reporting to Retreat and Forum Partners
• Work with Business Development and Relationship Management teams on event invites, but also, regarding sponsored events, on target accounts of our Partners to ensure coordinated approach regarding invitations
• Work on renewal proposals for repeat business

• Seek growth opportunities within each account, supporting on pitch meetings and proposal documents
• Creation of Outtakes from certain Partner led events
• Opportunities to Chair and host panel discussions with business leaders from a variety of organisations and sectors across the globe
• Achieve quarterly KPI targets

 
 
 Desired Skills and Experience
 Undergraduate Degree qualified or 1year+ employment experience

• Excellent communication skills, both written and verbal
• Ability to build effective relationships at all levels
• Commercially astute with the ability to analyse and research complex information
• Strong administrative skills and attention to detail
• Highly motivated and outcome-focused

Why Criticaleye?
?Dynamic and supportive team culture with regular company catch ups, seasonal parties, and team-building events!

• To be part of an inclusive, diverse team, where you’re valued and uplifted by your peers
• The chance to impact the organisation, its service offering, and success as a whole
• An opportunity to learn from titans of industry with a focus on progression and development
• Access to an unrivalled network of global business leaders

Although we may not have an advertised position we are always happy to receive expression’s of interest for the following roles:

Internships in our Events and Marketing Teams and the Editorial Team

To apply, please send your CV and a cover letter to info@criticaleye.com