CAREERS

Criticaleye is a Peer-to-Peer Board Community for CEOs, senior executives and global leadership teams. We have over 20 years’ experience working with individuals and senior teams, providing a full range of support - from personal leadership development to achieving strategic alignment.

Summary of Position
The Events Intern role is vital to the success of Criticaleye’s diverse Event Programme. You will assist the Events Director & Senior Events Executive with the organisation and execution of the Events Programme, consisting of approximately 100 events each year. Types of events include virtual Roundtables, virtual Forums, discussion groups and residential hybrid ‘Retreats’.

The role is based in Blackfriars (London) and will require some travel (predominantly UK), early morning and evening work.

As the Events Intern, you will be involved in a wide variety of projects and your main responsibilities will include:

• To support the Events Team on the delivery of the events calendar – in person and virtual
• Maintenance of the events and microsite on the company website
• Attending events and assisting with the registration process
• Undertaking ad hoc administrative tasks
• Monthly reporting delivery KPIs
• Create summary reports of each event outlining how data gathered from current events can be used to develop successful future events
• Collaborate within all areas of the business
• Organising and delivering the company's Christmas and Summer parties
• Organising and delivery of the company’s virtual programme
• Represent the events team in the Learning & Social Committee
• Maintaining the high standard of Criticaleye’s diverse events
• No two days are the same! There’s lots of variety and opportunity for you to contribute towards optimising our service delivery.

About the team

You will be joining a small team that is passionate about events, part of the wider dynamic at Criticaleye. We have a flat hierarchy, exposure to the Criticaleye Senior Leadership Team is second to none!

About you

• We are looking for a confident, sociable person who is not afraid to bring fresh ideas to the table!
• Specifically, we are looking for:
• Past work experience in a customer service environment
• Knowledge of Zoom and Microsoft Teams
• MS – Word, PowerPoint, Excel
• Willingness to learn
• Ability to work well under pressure
• Multitasker
• Attention to detail
• Great work ethic
• Communication skills – both written and verbal
• Enthusiastic, empathetic, a team player
• Great time management and organisation skills
• Punctual and reliable
• Passion for the industry

Why Criticaleye?

Want to be part of our ambitious growth plans this year? Join Criticaleye’s dynamic team for an opportunity to learn not just from your colleagues, but global leaders at the top of organisations. We provide a unique learning environment where you’ll get an insight into Boardroom conversations.
Offering a supportive and inclusive culture, our roles are best suited to candidates who are driven, creative, happy to step out of their comfort zone and work collaboratively as part of a team. Lots of energy and a sense of fun are essential as we hold regular team learning events and seasonal celebrations. These offer the perfect way of reinforcing our core team values of collaboration, trust, accountability, courage, and empathy.

What to expect:

• A dynamic and supportive team where you are valued and uplifted by your colleagues.
• The chance to make an impact - our work with leaders extends beyond the individual. You’ll be involved in supporting leaders making decisions which have global impact.
• An opportunity to learn from titans of industry - a truly unique way to learn about business strategy, leadership, and stakeholder management.
• Access to an unrivalled Community of global business leaders including operational and Board-level executives.
• Offices in both central London and Hong Kong, as well as an extended geographical reach through our network of senior Board Mentors

Benefits include:

• 20 days holiday – increasing by one with every year of service
• Christmas – New Year’s off!
• Charlie HR Perks
• ‘Company Away Day’ – including an overnight stay
• Lively and charismatic team with regular team socials
• 4:30pm finish on Fridays
• Complimentary tea and coffee at the office
• Complimentary breakfasts on Wednesdays in office

No matter where you sit in the business, we want people who will bring new ideas and a positive approach to their work. Think you’ve got what it takes? We want to hear from you.

Check out our Instagram to find out about working at
Criticaleye: https://instagram.com/criticaleyeglobal

Salary £32-40k

Based in our London office in Blackfriars, Criticaleye is a peer-to-peer Board Community for CEOs, senior executives, and global leadership teams. We have over 20 years’ experience working with individuals and senior teams.

Criticaleye is seeking to recruit an enthusiastic and organised Operations Manager for the Relationship Management team. The Operations Manager will be responsible for ensuring that the operations functions for the Relationship Management (RM) team runs both efficiently and effectively, working closely with the Managing Director on implementing/simplifying current/new processes within RM team and companywide. Operations Manager will also be first point of contact to other teams within Criticaleye.

The ideal candidate will be a creative team player with strong business knowledge and excellent written and verbal communication skills. You have a great team around you and will regularly engage with our Board Mentors and team members to deliver a timely service to customers and to the wider Criticaleye team. The outcomes and impacts you have will be considerable.

Key duties and responsibilities

• Oversee, update and distribute RM team documentation, including the RM Manual; ensuring this is accurate and kept up to date
• Oversee the cleaning of data on our CRM system (CMS) to make it more consistent and to improve the website user experience
• Manage and oversee the RM operations team and board mentoring team
• Be the relationship managers’ team representative for internal committees.
• Administrative support for Criticaleye events
• Support the customer service delivery of the RM team
• Monitor, analyse and report on key performance metrics of the Relationship Management team,
• Work closely with the Editorial Team to utilise Criticaleye content exposure
•  Identify new processes / simplify current processes to improve efficiency of RM operations and KPI record-keeping
• Compile, schedule, review and prepare monthly Corporate Accounts Day

Desired skills and experience
• Excellent communication skills, both written and verbal
• Ability to build effective relationships at all levels
• Commercially astute with the ability to analyse and research complex information
• Strong administrative skills and attention to detail
• Highly motivated and outcome-focused

Why Criticaleye?

Want to be part of our ambitious growth plans this year? Join Criticaleye’s dynamic team for an opportunity to learn not just from your colleagues, but also from global leaders at the top of organisations. We provide a unique learning environment where you’ll get an insight into Boardroom conversations.

Offering a supportive and inclusive culture, our roles are best suited to candidates who are driven, creative, happy to step out of their comfort zone and work collaboratively as part of a team. Lots of energy and a sense of fun are essential as we hold regular team learning events and seasonal celebrations. These offer the perfect way of reinforcing our core team values of collaboration, trust, accountability, courage and empathy.

What to expect:

• A dynamic and supportive team where you are valued and uplifted by your colleagues
• The chance to make an impact - our work with leaders extends beyond the individual. You’ll be involved in supporting leaders making decisions which have global impact
• An opportunity to learn from titans of industry - a truly unique way to learn about business strategy, leadership and stakeholder management
• Access to an unrivalled Community of global business leaders including operational and Board-level executives
• Offices in both central London and Hong Kong, as well as an extended geographical reach through our network of senior Board Mentors and Members
• No matter where you sit in the business, we want people who will bring new ideas and a positive approach to their work. Think you’ve got what it takes? We want to hear from you.

Check out our Instagram to find out about working at Criticaleye: https://instagram.com/criticaleyeglobal

Board Mentors are currently in their non-executive portfolio career, having operated previously at Board level. They are appointed to Criticaleye on the strength of their personality, commercial expertise, reputation, ability to build relationships and connect, as well as having the desire to support Executive Members as a Mentor.
 
Each Executive Member is allocated a dedicated Board Mentor as their 'sounding board' to formally engage with on a one-on -one basis. The wonderful diversity of Criticaleye Board Mentors represents the great breadth of the Membership and the ability to engage leadership in its broadest context. It is very important that the Board Mentor has a wealth of experience at a senior organisational level and is very active in their plural career, bringing to the Member insight and up to the date 'currency' on national/global issues and Board dynamics.
 
As we continue to grow internationally, we are particularly keen to connect with non-executives based in Europe, North America and Asia. “If you feel that your profile fits well with the role of a Board Mentor, please contact info@criticaleye.com

Although we may not have an advertised position we are always happy to receive expression’s of interest for the following roles:

Internships in our Events and Marketing Teams and the Editorial Team

To apply, please send your CV and a cover letter to careers@criticaleye.com