Local government is dealing with multiple emergencies and funding challenges. Criticaleye partner Capita explores what a practical evolution of public services could look like and what steps we can take in the short term to get us there.
Key takeaways include:
To harness the strength we witnessed during the early months of the pandemic, we need a different model that utilises the mobility of local organisations; collaborates between people, providers and partners; resets the relationship between service users and providers; and thinks about solutions in terms of community outcomes.
A significant boost in productivity is needed, if we are to free valuable time to create and sustain outcome-focused, relational services.
Better use of data and insight – built around citizens, families, and communities – will be integral to the sector.
Read, watch & listen to some of the latest thought leadership from our Community.
The Logistics of Global Leade...
Thomas Knudsen brings a wealth of leadership experience in the global logistics sector to his current role as Chair of international shipping giant Toll Group. He speaks to Criticaleye’s Emily Jones about the role...
Why isn’t sustainability generating more impact for organisations? In this report, Criticaleye Partner, IBM, emphasises that businesses can enhance profitability and growth by embedding sustainability into t...
As businesses recover from the disruptions caused by Covid-19, ensuring a smooth return to the workplace remains high on the list of priorities for many organisations.
This report by Yonder Consulting emphasises how ...