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Maximillian James-Richards, Relationship Manager, Criticaleye

Maximillian James-Richards

Relationship Manager

Max joined Criticaleye as a Relationship Manager in February 2020, during this time he has supported Criticaleye Community members both executive & non-executive, across multiple sectors and experience bases; in challenges strategic, stakeholder and leadership focused. Max also puts his energies into developing and chairing events in the form of panel interviews, learning streams in Criticaleye Forums, and Pop-Up Boards for the strategic challenges of individual Community members.

Max brings with him over 7 years of experience in Financial Services and his last 2 years in the role of UK Client and Supplier Relationship Manager for Computershare Limited, a global financial organisation headquartered in Melbourne, Australia. Computershare Loan Services UK is the mortgage servicing subsidiary, managing books on behalf of clients both externally such as TSB, Sainsbury's Bank & M&S Bank, and within the Computershare Group. Max was responsible for suppliers achieving KPIs, identifying potential issues, working through client/supplier challenges on-site; acting as a business-wide point of contact & SME, liaising with clients to report on performance and governance. Max was responsible for B2B supplier relationships such as 4 Lawyers Top 100 firms, Asset Managers, Field Agents and LPA Receivers.

Outside of work Max’s passion is for running and sports in general. He regularly runs the half-marathon distance and occasionally the full marathon, including the TCS New York Marathon. Max has played club level tennis for the past 7 years; in which time he has learnt to tone down his competitive spirit – on the surface at least. He lives in north London with his partner of 5 years, no children or pets thus far.