COMMUNITY PROFILE

Ben joined RWS as CEO Designate in December 2024 and was appointed as Chief Executive Officer and a Director of RWS on 6 January 2025. He brings extensive expertise in leveraging technology to transform businesses, driving profitable organic growth and developing new revenue streams through innovative go-to-market strategies. 

 

A highly experienced business leader, Ben has spent more than 25 years in digital transformation and leadership roles across the technology and media sectors, creating and leading international teams in sales, partnerships and marketing. 

 

Prior to joining RWS Ben spent eight years with AOL, culminating in the role of Managing Director for France. In 2008, Ben then joined Alphabet, where he pioneered the monetization of YouTube across Europe. He was subsequently appointed to a series of leadership roles for Google in the EMEA region before becoming Managing Director of Google Cloud for Southern Europe and Emerging Markets. In 2021, Ben became UK CEO of Webhelp, a global customer experience management company. Most recently, following the acquisition of Webhelp by Concentrix in 2023, Ben led the transformation and technology team at Concentrix Catalyst.