While banks need to adopt a more customer-focused service to the businesses they support, businesses too need to wise up and realise times have changed. For 'relationship banking' to work, both parties must show a little more maturity.
In this article, Criticaleye canvassed opinion from a range of its Members within the banking, business, advisory and academic spheres, including: Geraint Anderson, Kevin Appleton, Ian Bowles, Steve Cooper, Paul Danos, Mary Jo Jacobi, Chris Merry, David Molian, Steve Pateman, Faisal Rahmatallah, Mark Stokes, Andy Tinlin, Bernie Waldron.
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