The Physical Attraction of Retail


The bricks and mortar shopping experience is undergoing a much needed renaissance.

Criticaleye speaks to Julie Carlyle, Gary Favell, Naomi Gillies, Steve Muylle, Stephen Smith, Hayley Tatum and Peter Williams to find out how traditional retailers are attracting customers back to stores.

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Contributors
Gary Favell
Owner
Favell Consulting Ltd
Hayley Tatum
Chief People Officer
Marks & Spencer, Head Office, London, United Kingdom
Julie Carlyle
London Office Managing Partner
EY, More London Place
Naomi Simcock
Operations Director
John Lewis
Peter Williams
Chairman
Mister Spex
Stephen Smith
President & CEO
L.L. Bean
Steve Muylle
Professor & Partner
Vlerick Business School


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