Uncover Missed Talent Pools, Improve Diversity

Organisations should do more to recruit and develop the skills of those who are often restricted from realising their full potential – such as people with disabilities, veterans and ex-offenders. In this report, Criticaleye's HRD Retreat 2023 Partner, Accenture, shares the benefits of hiring ‘hidden workers’ for closing skills gaps and building better companies.

Key takeaways include:

There are several categories of hidden workers, including people who have health issues, gaps in their employment histories and are from disadvantaged backgrounds.
Companies that hire many hidden workers have seen a 58 percent improvement in attendance, as opposed to a 35 percent attendance in companies that do not hire hidden workers.
Executives cited that the most common reason for hiring hidden workers was to help close skills gaps.

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