Organisations should do more to recruit and develop the skills of those who are often restricted from realising their full potential – such as people with disabilities, veterans and ex-offenders. In this report, Criticaleye's HRD Retreat 2023 Partner, Accenture, shares the benefits of hiring ‘hidden workers’ for closing skills gaps and building better companies.
Key takeaways include:
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There are several categories of hidden workers, including people who have health issues, gaps in their employment histories and are from disadvantaged backgrounds.
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Companies that hire many hidden workers have seen a 58 percent improvement in attendance, as opposed to a 35 percent attendance in companies that do not hire hidden workers.
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Executives cited that the most common reason for hiring hidden workers was to help close skills gaps.