How to be a Strong Leader in the Changing World of Work

Authored by Alistair Dornan, Director, People Experience Consulting, Gallagher Benefit Services

The COVID-19 pandemic has massively re-shaped the workplace over the past few years, however it remains that great leadership is the paramount to success in businesses. In this report, Alistair Dornan of Gallagher explores 5 areas where leaders need to focus on to be prepared for future challenges.

These 5 areas include recruitment and retention, health and wellbeing, managing hybrid workforces, employer brand and company culture and resilience building and skills development.

Key takeaways include:

  • The need to understand the new ways of working such as hybrid working and employees’ needs.
  • Leaders need to support flexibility, manage change, drive innovation and mitigate risks.
  • 84% of people working from home because of the pandemic, planned on continuing with hybrid working.





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