ChatGPT and the Generative AI Revolution

Generative AI is arguably the hottest topic of the moment when it comes to data and technology conversations. Recently released by Open AI, ‘ChatGPT’ is a new technology that is merging the data-crunching element of Artificial Intelligence to generate various forms of content, and is taking the world by storm. This report by Cognizant, dissects what Generative AI is, general attitudes towards it, and how businesses can utilise the technology.

Key takeaways include:
  • The 2022 model of ChatGPT uses so-called ‘human preference training’ to incorporate the feedback of actual users into its learning loop.
  • ChatGPT could not only provide employees with access to the information they need, but keep that documentation updated and generate new documentation on the fly – reducing the need for dedicated support staff.
  • Microsoft have invested $10 billion in OpenAI and plan to incorporate ChatGPT into their core Office products and even their Bing search.

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