From Vision to Innovation: A Guide on Generative AI for Business Leaders

Business leaders are increasingly concerned about how to adopt generative AI at scale in their organisations. In this report, Criticaleye’s CEO Retreat 2024 Partner, Concentrix Concentrix, spoke to their CX experts about integrating generative AI into your organisation—and seeing real results.

Key takeaways include:
  • 56 percent of executives at large enterprises are under “high” or “significant” pressure to leverage generative AI.
  • While generative AI has a lot of promise, it’s essential to understand that generative AI is not a ready-made solution and is, instead, a versatile technology.
  • The generative AI market is predicted to grow to $1.3 trillion over the next 10 years from a market size of just $40 billion in 2022.

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