Jacky Simmonds, CPO at Experian, on Leading AI Transformation

Jacky Simmonds, Chief People Officer at Experian, joins Bridgette Hall, Senior Editor at Criticaleye, to explore how CPOs can lead digital and AI-enabled transformation and unlock value through people.

As digital and AI transformation becomes a constant rather than a one-off initiative, the role of the CPO has never been more critical. In this episode, Jacky shares her perspective on how people leaders can shape enterprise-wide strategy, build future-ready skills and cultures, and act as true architects of transformation at Board level.

Drawing on her experience at a global, data-led organisation, Jacky explores how CPOs can drive change at pace while sustaining trust, engagement and resilience across the workforce.

Discussion points include:

• The key digital and AI trends CPOs should be watching as they enter 2026
• How the CPO role is evolving as transformation becomes continuous
• What it takes for CPOs to be seen as strategic partners at Board level
• The role of culture in making digital transformation stick — and what leaders often underestimate
• Practical approaches to closing skills gaps during fast-moving AI change
• How to measure and communicate the impact of digital transformation at an enterprise level
• Three essential pieces of advice for CPOs navigating complex digital and tech transformations

A must-listen for senior people leaders looking to unlock value, sustain momentum and lead transformation with confidence.