Richard Williams, Former CHRO at Western Union: How HR Becomes a Board-Level Power Function

Richard Williams, Board Mentor at Criticaleye and former Chief Human Resources Officer (CHRO) at Western Union joins Bridgette Hall, Senior Editor at Criticaleye to explore what it takes to lead HR in a global organisation.

Drawing on his experience leading people strategy across multiple markets and complex regulatory environments, Richard shares insights on how the role of HR has evolved from a support function to a core driver of business performance and Board-level influence.

From building effective global people strategies to developing leadership pipelines across borders, discussion points include:

• The capabilities HR leaders need today to operate effectively in multi-market organisations
• Designing people strategies that work across both highly regulated environments and fast-growth emerging markets
• Managing talent mobility and building leadership pipelines across international teams
• How HR can establish itself as a true value creator and strategic partner to the business
• Building credibility and influence at Board level as both a CPO and Board leader
• Leading and making decisions with confidence in ambiguity and at pace
• The role of mentoring in developing high-performance leaders and Boards

A must-listen for HR and business leaders looking to better understand the evolving role of HR in global organisations and the leadership behaviours required to succeed at scale.