INSIGHTS

Artificial intelligence is playing an increasingly important part in business, but where will that leave humans? Our emotional intelligence could become our unique selling point:

• A survey by the World Economic Forum found that we could lose five million jobs over the next five years due to technology.
   
• Robots and software systems are taking on more sophisticated roles in businesses and being employed to carry out numerous traditionally human tasks.
   
• Increasingly, humans will have to compete against robots and AI for roles. 
   
• The human creative skills set will set you apart from machines and become your unique selling point. 
   
• In particular, a person’s EQ may become their key differentiator; perhaps even the reason they’re hired.
   
• Numerous psychological studies have suggested that women excel in EQ; could this be the catalyst for more women to step up into leadership roles?