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EQ in the Robotic Age


Artificial intelligence is playing an increasingly important part in business, but where will that leave humans? Our emotional intelligence could become our unique selling point:
  • A survey by the World Economic Forum found that we could lose five million jobs over the next five years due to technology.
     
  • Robots and software systems are taking on more sophisticated roles in businesses and being employed to carry out numerous traditionally human tasks.
     
  • Increasingly, humans will have to compete against robots and AI for roles. 
     
  • The human creative skills set will set you apart from machines and become your unique selling point. 
     
  • In particular, a person’s EQ may become their key differentiator; perhaps even the reason they’re hired.
     
  • Numerous psychological studies have suggested that women excel in EQ; could this be the catalyst for more women to step up into leadership roles?

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Contributors
Jennifer Cable
Managing Consultant
PA Consulting
Julian Birkinshaw
Professor of Strategy and Entrepreneurship
London Business School
Mark Spelman
Board Mentor
Criticaleye
Sandy Stash
Board Mentor
Criticaleye


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