Seeing Beyond the Loyalty Illusion


The focus on customer loyalty is costing businesses more than leaders realise – organisations spend billions each year for non-cash loyalty incentives, according to this report by Accenture
 

Share this with your Community




Click here to download this insight

DOWNLOAD INSIGHT



Related Insights

Read, watch & listen to some of the latest thought leadership from our Community.

Click here to download this insight
2026 Enterprise Software Tech...

In this report, Criticaleye Partner AlixPartners suggest that 2026 will likely mark a structural turning point for enterprise software, as AI reshapes not only how software is built, but how it is priced,...

Click here to download this insight
Embracing the Human-AI Partne...

Singtel faces a rapidly changing environment as geopolitics, customer expectations and AI reshape its business. In discussion with Criticaleye Senior Editor Bridgette Hall, Group Chief People & Sustainability Office...

Click here to download this insight
The AI-led HR Revolution at V...

Victrex’s Group HR Director Jilly Atherton has brought together talent planning, leadership development and digital innovation to support a fast-changing global business, using AI where it adds real value without ...


1 2 3 4 5 6 7 8 9 10
Displaying 1 to 3 of 409




E.ON UK London Stock Exchange Group NatWest Group Google Palo Alto Networks Concentrix Drax Group plc IBM Consulting Accenture Rolls-Royce Worldpay Hitachi Solutions NATS British Land Workday Salesforce Eightfold AI Legal & General Aldermore Group Lightsource bp GlaxoSmithKline plc AlixPartners FTSE Women Leaders Review