Incumbents Strike Back

Innovation will be driven through a focus on external factors according to this report from IBM. New research found that 68 per cent of c-suite executives expect organisations to emphasise customer experience over products.

Key points incude:

  • Reinvention never ends. As new opportunities – some of them disruptive – emerge, the organizations that remain open to change can orchestrate advantage.
  • To create a more open and collaborative culture, look for ways to challenge traditional norms.
  • Boldly evaluate, experiment and engage with new business models, industry-shaping platforms and ecosystem strategies.
  • Create opportunities for frequent and intense interactions with customers, partners and competitors.




Related Insights

Read, watch & listen to some of the latest thought leadership from our Community.

Click here to download this insight
Elevating Human Potential: Th...

The rapid advancement of AI has sparked concerns about its impact on job security. While these concerns merit thoughtful consideration, this report by Criticaleye Partner Workday focuses on how AI can empower people, ra...

Inspiring Leaders Podcast: Le...

In this episode, we hear from Sean Latus, Group CEO at Calisen, as he reflects on his transition from CFO to CEO and the realities of leading a complex organisation in today’s business climate.  Hosted by...

Click here to download this insight
Europe's AI Reckoning: Reinve...

Europe’s productivity challenge is growing and the clear root cause is underinvestment in technology. In this report, Criticaleye Partner Accenture explores the potential of artificial intelligence (AI) to bo...


1 2 3 4 5 6 7 8 9 10
Displaying 1 to 3 of 357




LDC Amazon UK Concentrix Accenture London Stock Exchange Group GlaxoSmithKline plc FTSE Women Leaders Review NatWest Group Google IBM Consulting Aldermore Group British Land Rolls-Royce Palo Alto Networks E.ON UK Salesforce Workday Royal London Group AlixPartners Experian Hitachi Solutions Eightfold AI Worldpay Drax Group plc Lightsource bp Legal & General Redwood Bank NATS