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Building a Multi-Speed Workforce

Authored by Marc Barber, Director of Content, Criticaleye

The disruptive technology driving the Fourth Industrial Revolution is challenging long-held beliefs about what a productive, engaged and high-performing workforce looks like. Marc Barber speaks to Ismail Amla of Capita about the transformation that’s ‘already in play’
 
Key points include:
  • Be creative and curious
  • Competitive advantage comes from a culture of continuous learning
  • ‘Hybrid workers’ are becoming more common, bringing together humans and machines
  • Evaluate who you need to reskill and where you need to start recruiting
  • The HR function has a vital role to play in supporting workforce transformation.

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Contributor
Ismail Amla
Executive Vice-President Professional Services
NCR Corporation


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