Building a Multi-Speed Workforce

Authored by Marc Barber, Director of Content, Criticaleye

The disruptive technology driving the Fourth Industrial Revolution is challenging long-held beliefs about what a productive, engaged and high-performing workforce looks like. Marc Barber speaks to Ismail Amla of Capita about the transformation that’s ‘already in play’

Key points include:

Be creative and curious
Competitive advantage comes from a culture of continuous learning
‘Hybrid workers’ are becoming more common, bringing together humans and machines
Evaluate who you need to reskill and where you need to start recruiting
The HR function has a vital role to play in supporting workforce transformation.

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Contributor

Ismail Amla
Executive Vice-President Professional Services
NCR Corporation

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