In today’s fast-moving environment, businesses need to respond quickly to customer demands. Criticaleye asks senior leaders how they are adapting their approach to satisfy this 24-7 culture and stay competitive
Featuring commentary from:
Amy Finn, Transformation and Organisational Agility Expert, PA Consulting
As agile practices mature, it’s people, culture and leadership that quickly become the constraining factors in increasing velocity and delivering success.
It’s about communication, shifting mindsets through the example set by leadership and introducing technologies and workplace environments that people find enabling.
To satisfy today’s tech-enabled consumer, businesses need agile employees who are empowered to make decisions and innovate.
Kevin Brady, Director of HR and Communications, Openreach
As HRD it is my role to challenge thinking – bringing different perspectives and ensuring that the customer is front and centre of the decisions the collective leadership team makes.
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