How to Reignite High-Performance

Even successful businesses can suffer from a sudden decline in performance. When you are on a fast-growth trajectory this can come as a shock. Criticaleye looks at how leaders should respond.

Featuring Commentary From:

Nick Burns, Chair, Engage Works: I didn’t communicate enough with the PE House; you think you can bury things that aren’t going according to plan.

Anthony Fletcher, CEO, Graze: The old vision was wrong. I’d repeatedly told the business that we were disruptors; it’s a very motivational story.

Kim Horsburgh, Senior Relationship Manager, Criticaleye: When you identify under-performance, you need to respond quickly by getting the right people, structures and strategy in place.

Chris Jagusz, former CEO, Redcentric: Before we got too deeply into the strategy of the business, we just had to do something, because heads were down; we’d lost energy within the company and people had lost their belief in it.

Jaidev Janardana, CEO, Zopa: We decided that’s how we would be organised – in what tech companies call tribes and squads… focused on solving key business problems.