In this 38-minute podcast, our Managing Editor, Emma Carroll, speaks to Dr William Lo, Chair of Captcha Media (plus a Criticaleye Board Mentor), Catriona Schmolke, former SVP for Operational Centres of Excellence at Jacobs, and Charlie Wagstaff, Managing Director at Criticaleye, about the business challenges of 2020.
After a year of not often getting what you want, but appreciating what you have, our leaders cover:
How leaders have both captured and acted upon the lessons of the year
Shared experiences of the early days of COVID-19
The increased importance of employee wellness in 2020, and how employees took on the role as trusted reference points for their teams
Responses from different regions - the opportunities arising in Asia as case numbers have fallen
The challenges for leaders of balancing honesty with positivity, and the role of purpose in 2020
How have we stayed close to and understood our customers in the last 12-months