How to Lead Workforce Transformation

Over the last year, there has been large-scale change in the way people work, and leaders need to capture the best of this innovation. Emma Carroll sets out the steps they are taking.

CFOs say that developing the workforce is their number one priority. At a time when their people are increasingly exhausted, how can business leaders transform skills and ways of working in a way that boosts productivity while engaging employees?

Featuring commentary from:

Julie Brown, Chief Operating and Financial Officer, Burberry: People could see that the actions we were taking in the middle of a pandemic were consistent with those Thomas Burberry took 160-years ago, and that was really powerful.

Brian Montgomery, Finance Director, Workday: We use a mixture of the traditional classroom type training and online approaches. It’s hard to use the traditional methods remotely – you need a really good trainer who can bring people in and encourage them to talk.

Andrew Minton, Managing Director, Criticaleye: The last twelve months have seen significant innovation around ways of working, and the challenge will be capturing this as we move forward.

Stephen Scott, Divisional Growth Director, People Solutions, Capita: If you're going to land an effective transformation, you need to take a step back and look at the context.

Jitesh Sodha, CFO, Spire Healthcare: We've created freedom-to-speak-up guardians across our hospitals, but even within Finance you have to build that.