The Resilient Enterprise: Growth & Transformation

The pandemic-propelled recession has impacted businesses, creating a huge focus on digital renewal for some of the largest corporations globally. In this journal, our Non-executive Director Partner, Tata Consultancy Services, reflect on the past year. 
 
TCS notes how those that prepared themselves over the last decade, by digitising key aspects of how they market, sell, serve customers, deliver their offerings, invent new ones and synchronise the work of their people, have held their own in the downturn.
 
Key takeaways include:
 
The Edelman Trust Index found that 22,000 consumers (80 percent of those surveyed) across 11 markets want companies they do business with to address society’s problems.
75 percent of consumers, who have used digital channels for the first time during the pandemic, say they will continue to use them when life hopefully returns to normal.
A global survey of 3,500 remote workers, 80 percent of whom were working from home, found that 98 percent wanted to continue the arrangement after they had started.
 
 




Related Insights

Read, watch & listen to some of the latest thought leadership from our Community.

Inspiring Leaders Podcast: Fu...

In this episode, we hear from Deborah Frost, UK Chair of Mercer Master Trust and former CEO of Personal Group, as she shares her experiences in leading and transforming high-growth businesses. Hosted by Marc Barber,...

Inspiring Leaders Podcast: Le...

In this episode, we hear from Sean Latus, Group CEO at Calisen, as he reflects on his transition from CFO to CEO and the realities of leading a complex organisation in today’s business climate.  Hosted by...

Click here to download this insight
Accelerating CFO Success

Criticaleye has over 21 years of experience transforming global leaders including aspiring Chief Financial Officers, supporting on a range of challenges including making a valuable contribution to strategic development,...


1 2 3 4 5 6 7 8 9 10
Displaying 1 to 3 of 391




Lightsource bp Workday Aldermore Group Eightfold AI Amazon UK Hitachi Solutions British Land London Stock Exchange Group Worldpay LDC E.ON UK Redwood Bank FTSE Women Leaders Review AlixPartners NATS Legal & General Palo Alto Networks Rolls-Royce IBM Consulting Royal London Group Drax Group plc Concentrix Google GlaxoSmithKline plc Experian NatWest Group Accenture Salesforce