The five-year plan is dead. This news may come as a relief to organisations who were not very good at forecasting and planning in the first place. Since we cannot know what will happen next, let alone in five years’ time, Capita’s Oli Freestone suggests that organisations should focus on building the capabilities that will allow them to both survive and thrive. The most important capability in this era of constant change is agility.
How can organisations develop the speed and flexibility that enables agility, and thrive despite ongoing waves of disruption?
This insight advises business leaders to consider four main areas of their business: