All Change: Rail, Digital and COVID-19

It might seem counter intuitive to some, but with rail activity at an all-time low, this is a good time for the industry’s key stakeholders to take a serious look at a subject they have either been unable or unwilling to embrace for some time: digital transformation.
 
This insight from Capita Consulting discusses the benefits and opportunities of digitising the UK’s Railways. 
 
Since the Government announced lockdown restrictions on 23 March, public transport operators have seen a catastrophic collapse in passenger numbers. By 30 March, traffic on Britain’s railways - the backbone of the country’s national transport infrastructure - had plummeted by almost 90 percent. For a sector already under huge pressure from a combination of critical challenges - ranging from the chronic lack of capacity to franchise chaos and record levels of customer dissatisfaction - this is critical.
 
Opportunities covered in this article include: 
  • Improved services 
  • Customer experience
  • Working practices
  • Track safety
  • Staff wellbeing
  • Cybersecurity
  • Environmental concerns





Related Insights

Read, watch & listen to some of the latest thought leadership from our Community.

Inspiring Leaders Podcast: Le...

In this episode, we hear from Sean Latus, Group CEO at Calisen, as he reflects on his transition from CFO to CEO and the realities of leading a complex organisation in today’s business climate.  Hosted by...

Click here to download this insight
Europe's AI Reckoning: Reinve...

Europe’s productivity challenge is growing and the clear root cause is underinvestment in technology. In this report, Criticaleye Partner Accenture explores the potential of artificial intelligence (AI) to bo...

Click here to download this insight
Are Women Leaders Driving our...

How are women leaders responding to disruption in today’s uncertain world? This report from Criticaleye Partner AlixPartners draws on insights from its latest Disruption Index to reveal that women in leadership ar...


1 2 3 4 5 6 7 8 9 10
Displaying 1 to 3 of 395




Amazon UK LDC Concentrix AlixPartners Salesforce Palo Alto Networks Accenture Drax Group plc Eightfold AI E.ON UK London Stock Exchange Group Google Experian NATS Rolls-Royce Lightsource bp IBM Consulting FTSE Women Leaders Review GlaxoSmithKline plc Hitachi Solutions Royal London Group Redwood Bank Workday