New customer behaviours and a hybrid workforce are accelerating the need for innovation and business model transformation, finds this report by Accenture.
Key emerging megatrends to watch out for include:
The customer you knew yesterday is not the same one you have today. Continue to study the context of your customer base because it will likely remain unstable for some time.
Consider the ethics of remote working. How your employees engage with the company must be central to your thinking. Acknowledge that each employee’s home is still their personal space and that their privacy is important.
Inequality became one of the dominant issues in 2020. Your employees are your advocates and will spread empathy beyond your walls. Consider your employee stakeholders and build purpose from the ground up.
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AI and Human Interaction: App...
Generative AI promises to be the next great leap forward in artificial intelligence. But to deliver on this promise, brands must adopt an approach that puts humans at the center. In this report, Criticaleye’s CEO ...
Artificial Intelligence, a force with the potential to revolutionise various aspects of people's lives and business operations, demands responsible and ethical decision-making. This is particularly crucial in HR. Cr...
This research, conducted at our HR Director Retreat, highlights the executive focus on business performance and ensuring the right leadership capabilities are in place to drive change and success.
Key findings from C...