Bill Payne
Board Mentor
Criticaleye
Bill is Non-executive Chair of NYSE-listed Atento, one of the world’s top five largest providers of customer relationship management and business process outsourcing services. It is a leader in this category in Latin America, as well as a leading provider in the United States.
Bill is also NED of RoomRocket, a US VC-backed hotel platform. He is a Board Mentor with Criticaleye, giving guidance and acting as a trusted sounding board to executives.
He is a Member of the Advisory Board at Useable Media, a digital intelligence company, and a Member of the Advisory Board at Excello, a digital private equity due diligence startup. He also runs his own strategic and advisory consulting company, Acadameus, which advises startups, mid-caps and high growth companies.
He was formerly Chair of Primedoc, a private equity-backed document and workflow management company, and also NED and Chair of Audit at Tekcapital plc, a global university technology and intellectual property services company.
Bill is also a venture capitalist with Octopus Investments and a Visiting Professor at several top business schools, including Lancaster University, Henley Management School, Lyon Business School and the University of Surrey, where he was President of Surrey Business School MBA. He specialises in commercialisation, selling, channels and partnerships. He is a Freeman of the City of London and Liveried in the Company of Marketors.
Prior to his portfolio career, Bill was a senior executive at IBM, where he had a series of leadership roles in consulting, strategy and process outsourcing, both in Europe and globally. His last role for the company saw him lead the disposal of the $1.3 billion global customer outsourcing business of 52,000 people to Synnex/Concentrix. His early career also included time with both Accenture and Shell.
