Bill Payne
Board Mentor
Criticaleye
Bill was until recently Non-executive Chair of NYSE-listed Atento, one of the world’s top five largest providers of customer relationship management and business process outsourcing services. It is a leader in this category in Latin America, as well as a leading provider in the US.
Bill is a NED of RoomRocket, a US VC-backed hotel platform. He is a Board Mentor with Criticaleye, giving guidance and acting as a trusted sounding board to executives.
He is also a Member of the Advisory Board at Useable Media, a digital intelligence company and a Member of the Advisory Board at Excello Partners, a digital private equity due diligence start-up. He also runs his own strategic and advisory consulting company, Acadameus, which advises start-ups, mid-caps and high-growth companies.
He was formerly Chair of Primedoc, a private equity-backed document and workflow management company, as well as NED and Chair of Audit at Tekcapital, a global university technology and intellectual property services company.
Bill was also previosuly a venture capitalist with Octopus Investments and has been a Visiting Professor at several top business schools, including Lancaster University, Henley Management School, Lyon Business School and the University of Surrey - where he was President of Surrey Business School MBA. He specialises in commercialisation, selling, channels and partnerships. He is a Freeman of the City of London and Liveried in the Company of Marketors.
Prior to his portfolio career, Bill was a senior executive at IBM, where he had a series of leadership roles in consulting, strategy and process outsourcing, both in Europe and globally. His last role for the company saw him lead the disposal of the $1.3 billion global customer outsourcing business of 52,000 people to Synnex/Concentrix. His early career also included time with both Accenture and Shell.
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