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The Future Automated Workforce

AI and automation will eliminate the need for entire roles and many individual tasks. This report by PA Consulting explains how HRDs and other business leaders can respond.

Key points include:
  • Current employees will need to be upskilled, or new people recruited, to deal with the changes.
  • The combination of people and machines will make both more effective.
  • Full-time workers will become just part of the mix. Businesses where people can be 'borrowed from', or 'shared with', other organisations will become more common.
  • The rise of the gig economy, a greater emphasis on entrepreneurship, and use of social media are also having an impact.
  • Change programmes need to communicate this new vision in an inspirational way.

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