INSIGHTS

The Future Automated Workforce

• Current employees will need to be upskilled, or new people recruited, to deal with the changes.
• The combination of people and machines will make both more effective.
• Full-time workers will become just part of the mix. Businesses where people can be 'borrowed from', or 'shared with', other organisations will become more common.
• The rise of the gig economy, a greater emphasis on entrepreneurship, and use of social media are also having an impact.
• Change programmes need to communicate this new vision in an inspirational way.