Banks and Business: A Changing Landscape
How can data benefit both banks & customers?
In this film the panel suggest using information to create a seamless customer experience. They promote the use of information to target customers intelligently rather than using cold techniques in order to promote their services.
Questions
Select from the links below to watch our panel respond to questions posed by the floor
- Should banks have a Chief Customer Officer sit on the board?
- How can data benefit both banks & customers?
- Will breaking up the big banks drive innovation?
- Have banks become too product focused?
- How do banks regain the trust of their customers?
- Can banks be consultants to businesses?
- Has online made branch banking obsolete?
- Balancing the Risks of Online Banking
- What gets you out of bed in the morning?
